Charles Kennedy calls for telecoms guidance

Ross, Skye and Lochaber MP Charles Kennedy has called for new guidance to be issued to home builders and telecommunications providers in Scotland to help prevent landline and broadband connections from being delayed in new properties.

Last month the UK Government published “Better connected: a practical guide to utilities for home builders”, a document which sets out what developers and utilities companies should expect from each other when providing telecommunication services. One of the aims of the guide is to set out the steps that home builders and telecommunications providers can take to ensure that new developments can be connected on schedule.

Mr Kennedy said: “Delays can create significant problems for the running of local businesses and indeed for individuals delays are no less frustrating. However, clear guidance setting out when telecommunications providers such as Openreach should be advised of new developments could help to minimise scheduling problems and ensure people are not left without phone or broadband access. The UK Government has issued guidelines, the Scottish Government should follow suit.”

The UK Government’s “Better connected: a practical guide to utilities for home builders” document can be found online at https://www.gov.uk/government/publications/better-connected-a-practical-guide-to-utilities-for-home-builders